What is an effective (and preferbly efficient) way to clarify roles and responsibilities, both within a group and between two different departments?
This seems to be endless converstaion. Why is this an endless conversation? I want to move beyond talking about this.
Part of the problem is lots of changes in our industry (telecomm), new managers, changing work processes, and poor communication between headquarters and regional offices.
These problems are not unique to my company. I've seen them in every company I've worked for.