I work for an automotive recycling centre in auction purchasing.
I am very demanding; I expect excellent and prompt service from everyone I work with (within their abilities - I am not unreasonable). I needed a statement of accounts in order to fix a payment error created by the auction from applying the wrong invoices to the payments. I received the statement as an attachment to an e-mail. When I opened the attachment there was a cover letter to the statement which was the original fax the quality assurance manager sent to the branch manager. It read Hey so-and-so, send me the statement of account for (buyer number). These guys are a huge pain in the bleep!
I was wondering, how would you have reacted to this as the recipient of the e-mail?