Hello everyone, I'm new to the forums, but have been listening to MT for about 2-3 months. I could use some help with the following situation.
How do you approach a supervisor or a skip-level supervisor about a potential hearing loss? In recent weeks during conference calls and face-to-face meetings, it's become obvious that she has trouble hearing people talk at a normal conversational level. Though it shouldn't make a difference, I'm male and person in question is female and approaching retirement age. In fact, she has already publicly informed us that she plans to retire in the summer of 2008. In addition, she's not based in our office in the Kansas City area, but based two time zones away in California.
This is how my "Manager Sense" or "gut" tells me how to approach the situation. The next time we're in a face-to-face situation where I have to repeat myself, perhaps that's when I could ask to give some feedback. Perhaps it would go like this: "Susan, can I give you some feedback? When I have to repeat myself during meetings, it proves to be disruptive and the others on our end of the conference call lose interest. It appears that there are times when you're hearing aren’t as optimal as it should be. Have you had it checked recently?"
This is a delicate subject, and I don't think it's one that can be done over the phone. In addition, the age difference between this person and me is greater than 20 years. How do I approach this without sounding like some young punk?
Any and all feedback is welcome. Thanks for reading and giving this some consideration.