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Hello All;

I am a new mid-level manager with my organization and have been spending a load of time listening to the Manager Tools podcasts which have been great!

I was curious whether or not someone has implemented DISC profiling within a sales force with the primary purpose of helping sales people interact more effectively with their customers.

Anyone have any advice or experiences they can relate?

Cheers!
Craig

Mark's picture

Yes, I have. Worked great.

Have everyone do the DiSC, and then teach them how to learn others' profiles, and practice adjusting their own behaviors to match customers.

Simple, and damned effective.

Mark

newmngr's picture

Thanks Mark, quick feedback is always a great help!

I come from a sales background and currently manage a group of sales and technical people. I couldn't help but think how much more effective a sales person I would have been had I know about disk 5 years ago.

I think your podcasts are great and I worry about withdrawl once I get through them all. The 2 hour daily commutes sure eat them up.

Cheers,
Craig

Mark's picture

Ahh, the deadly "I am all caught up" complaint. Please no whining. :wink:

We never dreamed it would be an issue...but we're glad you're getting value from our work.

Mark