I LOVE the Hot Wash and use it with great success for smaller things like weekly meetings, non complex projects and trainings etc. When things get more complex, especially involving areas out of my area of expertise I have no idea what to do with the material I get out of it.
If anybody can recommend some steps to take or books to read in order to ensure that we remember the learnings I'd be most grateful!
When evaluating bigger projects I stumble. A year ago I was tasked with evaluating a big and important international project, I managed to get a lot of data but I failed to compile it in a dense and meaningful way and eventually had to hand the evaluation over to somebody more senior. This still annoys me and I still haven't figured out what the end product should look like in order to be effective.