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Is there any template you have for what to do and what questions to ask to gain a complete understanding of a new department that has been assigned to you to manage.

for example-

Ask the following questions
   What is the scope of local work, how measured, budget, workflows, where are documents, who are the global contacts, etc....

 

stenya's picture
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 DonatoJapan, listen to the Mergers & Acquisitions podcast for a nice summary of "Briefing your business." It's not a document template, though you can use it to create a list of questions to understand how the department 
works, 
what 
it 
does, who 
does 
what, 
strengths
 and 
weaknesses
, 
and
 plans 
for 
the
 future. The podcast goes into more depth on five key areas to cover - you can find it here:

www.manager-tools.com/2006/08/managing-during-mergers-and-acquistions-part-1-of-2

Hope that helps - and congratulations on your new team. :-)

-Chris