Hi there! I'm a new manager who subscribed to the podcast and listened to the Manger Tools Basics on the Trinity and One on Ones, but one thing that's not covered is if your directs don't talk enough to fill up their 10 minutes. I have a few directs who are very quiet or, when asked, always seem to think everything's good and fine and you can't get much more out of them if you ask them something vague like "what's going on?" or "what's on your mind?" I've let them know that they have the floor and they can talk about anything they want, but they basically have nothing to say. Any ideas on getting them to talk more and open up?