I am co-manager of a team of approximately 150. Though I have a little trouble pinpointing my exact DiSC type I'd say I'm basically a High I with traces of C. My co-manager is without a doubt a High D and beyond. If you read off the "Be Effective With DISC" sheet and multiplied all the bullet statements times ten, that would describe my co-manager.
He and I get along great. While there are clearly areas where both of us will never quite understand each other we tend to balance each other well and we both learn well from each other.
I am faced with a situation where many of our directs are approaching me about communication issues with the High D. Most of these are what would be expected and could pretty much be read directly off the DiSC model sheets. Others view him as intimidating, insensitive, brusque, impatient, intolerant and most of all unapproachable.
Being unapproachable has frustrated him because he is being approached by management from above rather than his directs. This is making him angrier with his directs because they are not giving him the feedback directly.
I have been giving him on-and-off feedback about the situation but I feel a bit awkward using the same feedback model I would use with my directs.
Do you have any advice on how I could coach this manager to improve his level of patience and approachability without damaging our own professional relationship? Is the feedback model as effective laterally in this situation? Do I follow the "D in DiSC" podcast advice?
My main concern is how I can tactfully, professionally and effectively transmit this feedback from peer to peer without being condescending or coming across as though I am telling him what to do (because I know he won't like that).
Thanks a lot for any help anyone can give me in this matter. :)