Have you heard this? You may have even said it.
"I'm sorry...I was multitasking."
I'm hearing this more and more. Multitasking is being cast as both the villain and the hero. Anytime, anywhere, a person, process or product becomes both the villain and hero, hard times are imminent.
If you want to be a great manager, don't use multitasking either as an excuse, or to achieve results. We have to multitask, but not at the expense of greatness.