I'm confused as to whether or not the sales people who bring me contractors to hire at my company count as "recruiters" and whether or not the podcast about recruiters applies to them. Given some of my recent experiences, I'm starting to think what Mark thinks is a recruiter and these people are two different things.
I work for a large company that basically has an HR tradition of never firing an employee. The process for setting up an employee to be knocked over is brutal, and initiating it can backfire and put the manager under a microscope. While the O3 notes and other records keeping a good MT manager uses would prove very helpful, unless the company opens the door by asking me to name my bottom performers for layoffs in order to reduce headcount, my employees are, for the most part, immortals.
My management agrees, and we have a policy of hiring contractors in on a try-before-we-buy basis. If the contractors are top performers, I immortalize them as employees to keep them around and bring up the company's average performance level. If they are mediocre, we train and motivate them as best we can. If we become convinced that no amount or an excessive amount of training and motivation are required to get good performance out of them, we call up their rep and have them removed. If they are misbehaving, we remove them quickly.
No process is required to remove an IT contractor at my company. I call up the company's rep, and they reel them in, grab their equipment, and process them out on their end.
The companies we hire these folks from regularly have sales people who are assigned to my company's account contact me. They are always wanting to take me to lunch, give me coffee mugs, and offering me other small price tag perqs for having some of their people on staff or doing so to try to build a relationship with me.
At first, I embraced these approaching sales folks as if they were recruiters and learned as much about them as I could and started building relationships with them. But I have since started to think that these folks really don't count as recruiters - they are sales people. They can't help me find a job one day. They talk about the people in their companies who are "recruiters" as being different people from them, and they often don't know why someone was picked to be sent to me for an interview.
My concern is because I am finding that I am having to do quite a bit of micromanaging of these contracting companies in order to get the types of people that I want, and these conversations we have about how they could help me with their people's performance, why we dismissed someone, or even feedback as to how they could perform better do not feel like relationship building activities.
Also, none of them is involved in "executive recruiting." They place line-level people in project manager, developer, and business analyst roles. When I ask them about ever having placed anyone at a director level or higher, they report they are clueless about that kind of thing and none even say their companies have such a function.
So, are these people "recruiters" or something else?