I'm looking for a way for the IT Department to improve our reporting to the other Execs.
I am not happy showing a "charge for service" or "charge per license" approach - I feel it's not accurate and means very little to the other business units.
So... wondering how you all do it? What works best for you? Although I know there are no magic bullets, I wouldn't mind an upgrade to my six-shooter. :wink:
I'm sure anyone heading an IT Department has seen reams of data about how to show IT profitability to the other execs. I'm always looking for ways to improve this, as IT as so abstract.
Now, we are using a lot of cloud computing, which changes the dimensions a bit.