my regional leader has asked me to spend a week at a different office. They have had a high turnover of people doing "my" job at this location, and would like me to assess the workload of the position, identify any other issues for the role, and make some recommendations for improvement. The issues may relate to the individual position, or to team dynamics. The manager hasn't given my any guidelines on how she would like me to go about this, or what sort of output she is expecting at the end, despite my having asked for this.
Time and motion studies have already been done, so I should be able to access this data. I will be able to speak to the person who has recently resigned from this position, and later, to her successor. I hope also to be able to access performance reviews for people who have previously worked in the position.
Does anyone have any suggestions as to sources of data, or approaches I could take to the problem? All ideas welcome - I'm a bit worried that someone is going to say "you had a whole week and all you came up with is this???"
Thanks in advance