I am new manager of 6months. I have 5 direct reports. I have been doing O3's and just started the FB model.
Last week: I had one of my directs come to me last week stressing their concern that they feel how they are undervalued and over worked. Compensation was a reoccurring theme more than the being over worked was. We discussed possible options and maintaining a proper work/life balance.
This week: using the how to assign a task model,. I asked the same direct if he could do X and have it to me by Y. This is what ensued
Direct: Why did you assign me X,
Direct: I am super busy
Direct: I don't have time.
Me: I understand that you are busy, however being busy is not a reason to push back on a task I assigned.
Direct: I am just so busy that I am working on so many things. Where am I going to find the time?
Me: Again, I understand,. I know how it can feel. Can you tell me what projects/assignments that you are currently working. so that I can get a clear understanding and
help prioritize these with you.
Direct: Just too much, I don't have to time to tell you what they all are, or explain them
Me: I am not seeing how we can not go through a list of current tasks.
Direct: I have X & Y, plus all these tasks from before that need to be done
Direct: I am just here to my job, not to fill out unnecessary reports. Everyone is pulling me in different directions
Me: I understand, You know that we recently put a new ticketing system in place to counter act people always coming up to you with requests, I will take care of this to ensure proper procedures are being followed.
Direct: Why don't you do the report, instead of assigning to me?
Direct: I have been here 9months, you have only been here for 6
Me: (getting angry)
Me: How long I have been here is irrelevant to this discussion, which is why you feel you can not find the time to do a task I assigned to you
Me: I have a meeting I have to step out too, we will discuss this more later
Now this is where my inexperience kicked in,. I was stumped. I didn't know how to address this, outside of anger (which I know is not a correct response.)
I have assigned tasks before, some get done, some do not.
My gut is telling me that I believe he is looking to jump ship, as there are many indications pointing to that, Lots of days off, (sick, hurt foot, license expired, etc.), Showing up late in the mornings. a few times a couple of hours, when asked where he was (cause someone was looking for him) was told he was offsite at our other location. When I asked him to please let me know either email or calling if he is going to be late, in case someone is looking for him. He said he would, Did it once, but then it dropped off. I had to remind he repeatedly.
The old manager was still here until 1 week ago, finishing up a project. Coincidently the above conversation started happening shortly there after. One of the main reason the old Manager was leaving (retiring) he was VERY jaded and toxic. However he was good at his job, that gave him a pass.