I'm trying to find the source of the quote that goes something like:
For 20 years you have paid for the work of my hands. If you had asked, you could have had my mind and my heart for free.
I found a reference in the Values Driven Organization by Richard Barrett (p178) but there are no specifics as to the source (if it exists ...).
I'm sure Mark has mentioned it in a podcast at some stage too.
Any pointers greatly appreciated.