Submitted by Scgoldie on
I've been a hospitality manager for years, and so I knew my team's roles inside and out. Now in a more senior role, I have managers reporting to me from different depts from where I have no expertise - maintenance/repair and business development as examples.
It's a normal situation I'm sure - it's bound to happen as I climb into senior roles. Does anyone have advice on how to manage this transition effectively?
Ask Questions !
That's the First thing.
One on Ones with lots of questions.
Don't rush it.
When it is your 10 mins ---
In one O3 - ask * What is the biggest challenge in your job ?
In the next O3 ask - * What do you like most about your job ?
In the next O3 ask - * What is something about your work that you think I need to understand better ?
In the next O3 ask - * Do you have all of the resources you need to accomplish you job ? What else do you need ?
And -- I recommend developing the Coaching Habit ....
It is all about Managing through good questions --- not about issuing advice.
Which in your situation sounds ideal.