I know we have casts on How to Resign, but what about when you’re told that due to financial challenges, your position has been eliminated?
What’s the right, proper, professional (Manager Tools) way to respond?
I’ll lay it out for you, like a mini-case study. It’s all true – it just happened to me. But I’m not going to include what actions I’ve thought to do, because I’d like to see this become a discussion about what a Manager Tools Manager [i]ought to do[/i], so it’s not about me. If I leave something critical out, I’ll gladly fill in the blanks with subsequent posts, or answers to questions.
I look forward to learning from the MT community.
Let’s give it a go:
I am a senior manager; I lead a large Client team that develops and executes loyalty marketing for an international airline (that is, a frequent flyer program). I work for a large marketing agency, and the team I lead is highly matrixed. Members of the team are located with me, near the Client’s offices on the East Coast of the US, in our Midwestern US Headquarters, and overseas, near the Client’s headquarters.
The account is one of the largest and most financially successful for my Agency, and the Client is a “flagship” brand for the Agency. But my Agency is facing it’s fifth straight year of financial losses (privately held, and the owners have been willing to tolerate multiple turnaround attempts).
I’ve been with this Agency for almost 12 years, in four jobs: each a little more challenging, a little more senior, and a little more rewarding.
Last week, I was told that due to the cost cutting measures being taken – including broad layoffs – my position would be eliminated. I was provided with a fair severance arrangement. I was told my last day on the payroll would be a little more than two weeks from the day of this meeting. I was advised: “You’re not expected to work out the rest of the time. We expect you to handle whatever transition is required, but for today, you should go home. Come back in to clear out your belongings in a few days, when you’re ready. And then you don’t need to come back in.”
Now this may READ a little brutal, but I feel that it was delivered with empathy. But it also left a VERY wide open way for me to react – there was very little (almost nothing) required of me.
So what ought a Manger Tools Manager do between that meeting and the last day at the Agency?