One of my team leads refused to own the fixing of a problem. I made sure that I did not phrase it as a question. In addition, I emphasized the priority and urgency of the issue that needed to be fixed. Can someone please provide some advice as to what I should do?
He was concerned that his existing task would be delayed. I told him that I would be responsible for the political consequences of him being delayed on his deliverable. In addition, I gave him a resource to do the actual work. I explained that I was not asking or negotiating with him and I really needed someone with his expertise to lead the fix.
Most people would be honored to be be given an opportunity that shows visibility. I asked him specifically if he was going to do what I asked him to do or not. He said that he will not do it.
I have not given him feedback using the MT model yet. I did explain why I was asking him to do what I asked him to do and explained the consequences of not fixing the problem.
The thing that worries me more is that one of my mid-level engineers was involved in the conversation. He's very prone to suggestion and I'm worried that he will pick up insubordination habits from my team lead.
I re-listened to "My Direct Disagrees With Me Privately" again to make sure I am not missing anything.
I just don't get this. I have had people disagree with me technically. However, I have never seen anybody flat out say no to a manager. He's one of my best engineers and I need to figure out how to proceed without him leaving.