We have our annual sales conference coming up and I was thinking about having a few books (along with other goodies) delivered to the rooms of my team members during the week we are away.
The three subject matter areas and what I am guessing you recommend are below. I want to get some feedback as I have not read these books myself.
[b]Time Management[/b] -- "Getting Things Done"
[b]Excellent Cleint Service[/b] -- I did not see a book on the rec list for this topic. We have several different clients in our business line (financial service - retirement plans): plan sponsors, their advisers and plan participants. I believe our human capital is an advantage we have over competitors that we need to bring to the next level.
[b]Infuential Presentations[/b] -- "Influence"? Does this book translate well to group presentations? I am not looking for a "how to construct a PowerPoint" type of book. The focus is on helping presenters get their audience to take action.
Any input is much appreciated! Thanks,