You are a new manager for a department. You get everybody together and tell them what your key plans are. What you get back is “We have done that in the past and is doesn’t work”. What do you do?
On the one hand, the people working at the company have seen a few “new brooms” come in, with all these “fancy” ideas that turn out to be nothing and end up making the manager look, at best, out of touch and feeling that he should have got to know company before he opened his mouth.
On the other hand, the idea may not have worked in the past, not because it is a bad idea, but because the timing and attitude was wrong. For years, washing powder companies tried to market the washing tablet with little inertest from the consumer. Now, it’s a major success.
There is probably no right answer to this, but it would be nice to know when to push an idea through against adversity and when to shut up!