Submitted by guvnor2000 on
Hi there, just thought I'd pop in and introduce myself.
I am from Sunderland, North East England and a fairly new Manager.
Thoroughly loving the podcasts and finally bothered my backside to get on the Forum to hopefully increase my knowledge.
I have been with my current company for 8 years now. Starting as a call centre advisor, slowly working my way through the ranks to Team Manager.
Have been a member of the Institute of Leadership and Management (MInstLM) for about 4 years now and constantly learning everyday.
Have only been in my current role 18 months but starting to make and see a change (and so is my boss :D ).
Looking forward to further interaction with you all in the future and please be nice - as I say I'm constantly learning.
Re: Newbie Here.
Welcome to the site
Speaking as a fellow ILM member this site is a great place to learn the stuff ILM just tell you about.
[quote="guvnor2000"]as I say I'm constantly learning.[/quote]
We are all constantly learning, thats why we are here, so just jump in and ask / answer questions
Cheers Guvnor, and welcome aboard.
You don't stop learning when you get old, you get old when you stop learning.
Glad you're with us.
It's a privilege to serve you.
Guvnor, welcome to the forums! Glad to have another call center person (actually I am self declared call center geek). Some of the best management I have seen in my career has been in a call center. Some of the very worst management I have seen (and could have ever imagined) has been in a call center.
Your team is lucky to have a manager who cares enough about personal development to have found the greatest resource for management effectiveness improvement.