I've been a 1st time supervisor in the army budget area for just under a year now. I supervise 6 german and 4 us employees and am the youngest on my team. I've developed a pretty good rapport with my team because i've made the error of wanting to be liked (please stop rolling eyes now). I'm secure in my professional respect in that I have proven I'm strategically if not technically knowledgeable in our business.
This wonderful site has motiviated and excited me to make some changes in my management style and I have composed the below thots into my notes for our next team meeting. However I'm still apprehensive (I've not DISC'd yet but i'm probably a C D I S), and would appreciate any feedback.
Thanks so much.
This has been an exciting year for me as a supervisor. I have watched, participated, asked questions and tried to learn about what you all do. I've come away with a better understanding of your capabilities and expertise as well as a better knowledge of my own strengths and liabilities. I thot that for me to be a good manager I needed to be a good team player. And to be a good team player meant I needed to know how to do your jobs so that in case the ball got dropped I could pick it up and run with it. I've realized that's not true and that mentality has inadvertantly hurt our team. My goal is create a path that will improve upon some core competencies. We have a strong technical base -- a wealth of institutional knowledge that needs to be shared. I want us to maintain professional respect for each other, I want us to have trust with each other through open and honest communication. Not to say there is dishonesty but speaking for myself I tend to avoid conflict. And will ignore something if it makes me unhappy vs addressing it, unless I have a secure base on which to stand on. Over this last year I feel I have built a respect and trusted professional relationship with you all. I would want to know if my boss was unsatisfied with anything I did and I assume you would too. And if you wouldn't, well that's too bad…because I intend to provide better feedback to you all on what you do -- good or bad. But this feedback is not to be about past performance, but about continuing to develop future performance.
Over the last couple months I have given a great deal of thought and done some reading and research in what I need to do to be a more EFFECTIVE manager and how to increase the qualities we already have for our team to grow. So I will be implementing some changes.
O3's: I've decided to start meeting individually with you (and everyone else on the team) on a weekly basis. We'll call these meetings "one-on-ones" . I think this is a great way for us to maintain good, open communication, and continue to build our relationship. We'll be meeting for 30 minutes once a week, at a pre-scheduled (and usually unchanged) time. It will be a private conversation - just you and I. We'll meet at my desk - if you have concerns about privacy, we'll talk about those once we get going. The format of the 30 minutes will always be the same. The first 10 minutes are for YOUR agenda - anything you want to tell me, about anything. Your work, your family, your pets, your hobby, your challenges, your career, our working together. The primary focus of this meeting is going to be YOU. The middle ten minutes are for me, to share whatever I need to with you. We'll probably talk about projects you and I are working on, stuff I need from you, and things I've heard from up above. It will NOT be a team meeting with only one attendee; that is, I'm not just going to give you a ton of stuff to take notes on. The last 10 minutes are for us to talk about the future - your career, training, development, opportunities, etc. If you want to complain, I'm willing to listen. If I'm messing up, I'm ready to hear it. I expect you to deliver it fairly and professionally, and I'll be willing to have a dialog with you. This is not a one time deal. We're not going to do this for a while and then stop. I'm not trying to do this with everyone just to hide talking to one of you. This is my way of getting to know you all better, because the better we know each other, the better work we will do together.
customer focus - We're going to promote our work not just upwards to leadership but sideways, across the organization and develop, tweak existing, and publish products that help tell our story at the customer level.
Idea contributions - For anything to grow it must be continually maintained. Plants need water, light, noursihment and even pruning to grow and so do we. I know not everyone is comfortable with sharing ideas but I want us to figure out a way to do that. Our portal offers a discussion site, similar to a web FORUMS. You can post ideas there or you can email me your ideas to post. This requires a team effort and I don't want to enforce mandatory requirements but want your buy in.