I have really enjoyed your site and podcasts, I've learned a great deal and am now looking to build some of your tools into my operation. I do have some questions though.
My business (Protective Services) has many of my directs working away from the office. In some cases several hours of driving. This makes a face to face o3 meeting tough. Can this be done over the phone and if so what differences do you suggest in the meeting.
Also in my office I have 2 people that don't report directly to me (maybe dotted line if there really is one). Both can have a large impact on my business and I'd like to use the Trinity to meet, provide feedback and coach them, but is that appropriate. I will of course discuss this with their boss, who is 3 hours away first. Quite honestly he won't mind.