I am 100% on board with the feedback model. I think it is important for feedback to be timely and given often. The only problem I have is I work in a call center environment with relationship sales people. Some of those work remotely often. There are times when I will be walking the rows or I will be observing a phone call, and I feel it would be better to privately offer the feedback to the individual. This can sometimes be difficult. There are times when I will be observing a call and need to offer feedback, or times when I am walking the rows and reps will start discussions with me that may require feedback. I feel as though if I were to tell them at that moment- can you take a walk with me it gives a bad impression and could possibly embarrass them in front of their peers. If I give them the feedback in front of their peers that could be inappropriate. If I wait until a 1x1 I could miss the opportunity for timely feedback. Any suggestions? Thanks!