I am a General Manager for a major pizza chain. My question is, do I have One on Ones with just my Shift Managers who are my direct subordinates or do I have One on Ones with all of my employees because they are all below me?

mmcconkie's picture

I am an individual contributor, so take what I say with a grain of salt. 

I think the answer to this question depends on who those people report to. Do you have your employees report to your shift managers? If so, then I would just have one-on-one's with your shift managers (as well as require that your shift managers have one-on-ones with their individual direct reports). If they all report to you, then I would hold one-on-one's with all of them. 

Remember that a one-on-one is designed to establish and maintain a relationship between a direct and a manager. If your shift managers are actually managing the employees, then they need to have a great relationship with them. 

I hope this helps! Good luck.


katehorstman's picture
Admin Role Badge

The short answer is to only do 03s with those who are your direct reports and let your shift mangers then have 03s with their direct reports. It sounds like you might have skip level employees. This means that you have directs (your shift mangers) and THEY have directs (everyone else below you). Said differently, your shift manager’s directs don’t report directly to you. If that is the case, then we don’t recommend that you do 03s with your direct’s directs, or your skips. Sometimes the easiest way to figure it out is to ask your self who gives their performance report? You only do 03s with those employees whose performance report you are responsible for. 

I have included the link for the Skip Level podcasts below. I hope this helps!