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Hello, can anyone please help me find a podcast? I'm looking for the poscast(s) that address when a direct report brings an issue to me about another direct. I believe the guidance was along the lines of listen to them, thank them and do not discuss what actions will be taken.
Thanks in advance for any help.
Ron
Only this one comes to mind immediately
https://www.manager-tools.com/2014/08/have-you-talked-them
Tangential would be https://www.manager-tools.com/2007/06/how-to-handle-yes-body-odor-part-1 and https://www.manager-tools.com/2010/07/third-party-negative-feedback-how-... depending on situation.