Does anyone have any solid recommendations on a resource I can use to assist my and my directs' writing skills?
I work for a software development company and lead a team of installation technicians with high technical ability but very poor writing skills.
2/3 of their correspondence makes me cringe... I've been giving tons of feedback on this matter to no avail.
The feedback and coaching time I have available just isn't enough to undo lifetimes of poor communication. I would like to strangle their parents and high school teachers!
PLEASE HELP!!! :-)