I've recently employed the coaching tactic of asking my directs 'what do you think?' when they come to me for questions/advice. What I'm struggling with is how I should respond to their ideas, good or bad.
I recently had a direct ask me what he should do in a certain situation. I asked him, 'what do you think?' he then told me and I said 'that sounds good, give it a shot'. The employee then sent me and email 'per our conversation...here is how I'm handling this...'. It came off as a CYA tactic to me and that he will finger point to me saying 'well I passed this off you and you said it was ok'.
I'm trying to avoid that situation if/when i give him feedback based on the outcome of his individual decision.
On the other side of the coin, if a direct gives me an idea that is just blatently wrong or has an obvious answer, do I then ask open ended questions to poke holes in it and steer them towards a better idea?