Hello everyone. I"m a long-time listener, first-time caller.
I have a retention problem in my organization. In the past 18 months, I have lost 6 skips from my organization. 5 of these worked for Jane, one of my directs. The latest of these is leaving after only 2 months in the organization-- she came from, and is going back to, another group in our company.
I have spoken to each of these 5 skips. Each of these skips have given me their reason for leaving. Individually, they all gave valid reasons. Two mentioned that "Jane doesn't add much," which is the only hint of dissatisfaction with Jane. Jane is nice, friendly, and well-liked throughout and beyond my team. It is tempting to take everyone's comments at face value, and label Jane as pretty unlucky. But 5 is a big number, and I know that at least one of Jane's current directs is also unhappy (but Fred has always been negative and discontent since I met him 3 years ago- so again, if he leaves it could be explained away).
We are a Manager Tools organization. Both Jane and myself do O3s on a weekly basis, and practice the feedback model. Jane is not too proficient at coaching, and part of me thinks that might be the source of the "Jane doesn't add much" comment. But I am struggling to believe that people are leaving Jane because they are not being coached- it's not like managers who coach their directs are common.
Does anyone have any ideas on how I can figure out if Jane is the problem? And if so, what the problem is? Thank you.