Forums

Up until last Monday (October 11th) I was able to get the Manager Tools password protected podcast. Since then the sever has been rejecting my username/password.

I changed my password on the site to make sure I was using the right information and was able to log in and out successfully. I am not able, however, to obtaint eh most recent podcast from iTunes.

Any advice would eb appreciated.

Doug

Slatham's picture

I have the same issue, since iTunes 10 I have not been able to get my username/password to work for the Manager Tools (members-only feed)

Username / Password will still work here though,

Could this be possibly an iTunes issue?

mauzenne's picture

Doug/Slatham,

I reset your accounts ... you should be good to go now.

Obviously, we have an issue somewhere causing the issue. I'll have someone look into it.

Sorry for the troubles!

Mike

dchelm's picture

Thank you, just tested the it now and the podcast downloaded fine.

Doug

The impossible is only the untried.

carlo's picture

Hi Mike,

Not letting me log on as well. Appreciate an account reset when you or delegate has the chance.

Carlo

DiSC: 7116

dblanke's picture

Also happening for me after upgrade to 10. Glad to find this post. 

Would you reset mine as well?

Thanks,

jboughan's picture

 Hi Mike,

I have the same problem.  The website will not accept my login through Itunes.   I would also appreciate an account reset when you have a chance.

Thanks & Regards,

Joe

sperrybrown's picture

Mike,

The website will not accept my login through Itunes.   I would also appreciate an account reset when you have a chance.  I have also tried to get in contact with customer service without any luck.  I have an additional unrelated question if you or a delegate could contact me.

Thanks,

Sperry

mauzenne's picture

Everyone's has been reset. Please let me know if that didn't do it for you.

Mike

brokerdan's picture

My manager tools feed password is accepted in iTunes.  However the Career tools feed is not.  Thanks for all you do, Dan