For anyone who has listened to this podcast only once, I highly recommend that you schedule some time to listen to it again. I've listened to it three or four times at least, and every time I come away with more insights.
I'm struggling to implement the recommendations on building stronger relationships, and the other day I was thinking to myself "Darn it, this is really hard". A day later, I listened to the podcast again, only to hear Mark say “People complain about this being hard. Yeah it’s hard. If it were easy, everybody would do it and salaries would be lower."
I hung my head…
[Mark, I hope I haven’t butchered that quote too badly. That's the way I remembered it]
Anyway, I thought I would share a small A-HA moment. Not sure if this is correct, but if some folks can provide feedback it would be helpful.
I have long been a proponent of having value in a conversation, particularly in a meeting. Lots of times I get into a discussion with someone and it occurs to me part way through that we are off topic and the conversation is really frivolous. What I really want to do is have a discussion about… well, just about something valuable. I get impatient, and want to move the discussion forward.
It occurred to me that these types of light, playful conversations are not as “un-focused” as I have been thinking. They're very focused… on building relationships. And when I step in and change the topic of conversation, it’s kind of like telling the other person that I don't appreciate their attempts to build a relationship.
Thoughts on this?