I'm a new manager on an engineering team. Being new to the team, I've struggled a bit coming up to speed on the technical side of things (i.e. how we do what we do), the standard process/procedures followed on the team, etc.
Recently, another manager told me that one of his people had mentioned something about me during an O3. This person had been talking to one of the people on my team outside of work, and that he was expressing his dislike for me. He was upset at some of the decisions I have made. The person also mentioned that I knew nothing about the team, and that I was making bad decisions as a result.
Seeing this as a chance to get some real feedback, I immediately called the person into my office to talk about it. He was of course very surprised at first, but I tried to do everything I could to ensure he was comfortable speaking his mind, and that I'm in no way "calling him out" or planning to use this against him. He did acknowledge the conversation, and did admit to me that, at times, I make decisions that are not in the best interest of the team, but when I asked him to give me some examples, he couldn't think of any at all. I also asked if he felt I was not involved enough with the technical day to day work, and their response was that my involvement was sufficient. I really couldn't get much more information out of them.
I've made it a habit to elicit feedback during each of our O3s. Unfortunately, I rarely get anything but "You're doing everything right". I try to make people feel comfortable to speak their mind at any time, and reassure them I will not take offense, and that I'm just trying to better myself.
So in summary, I've confronted the situation, received a little feedback, (not a whole lot I can act on) but I'm still worried there may be more to it.. Why else would the other person involved go to their manager with this information? I keep thinking maybe more was said, and that the people I have talked to (the manager and the person on my team) were trying to spare my feelings.
Should I continue to dig for information or just let it go? Shoud I be concerned, or is this nothing more than the normal manager trash talking that goes on outside of work?