Hope you are fine!
Do you meet situations like this?
I am an accountant. I began working for the new company. And to do my work properly - I need some additional information.
A colleague who did this work before - doesn't share any information and on the contrary trying misleading me.
Boss tells me - there is no problem - ask that colleague for help and information. She tells you all.
But she doesn't. Without this information - I can't properly perform the work.
What would you recommend?