Our small, remote team frequently experiences long delays when requesting services from a team located at our corporate HQ. We assume the best, that the team is buys. We also are blocking on some deliverables.
We can force results, as it where, by engaging the right people but we also feel that we aren't building up a good working relationship with the people on the other team.
My question is, what steps can we take to oil this relationship?
I did do some searching and found a post on an unresponsive peer, but a difference here is that we want to build the relationship up toward the end of getting results. We would rather not use the organizational hammer so often.