So I am looking for advice. I am not sure if I should continue pursing manager level positions or not.
I have spent 17 years in IT Ops. I know Microsoft products very well. I was hired here almost 2 years ago. To take over managing the IT Ops and working as a Network Administrator. Within the first week of being here I was told they wanted to fire one of the people below me (I agree he was very lazy and did everything to not work). I realize now after listening to the podcasts that I made some huge mistakes.They also expected me to install Lync 2013 as a phone system (a project that had sat idle for a year prior.) I knew nothing about Lync as a phone system but boy did I learn.
1. I had only managed one person in my previous company and the person who was mentoring me left the company. I thought I could do it in a new company so I took this position. So I had to try and learn to be a full fledged manager with no mentor and learning a new company and software. Not smart.
2. I was not sure how we could fire this person we have no policies for just about anything. This kid was late at least 2 or 3 times a week. But there was no policy for putting it in place When I tried to push this issue by setting it as IT policy I got push back. The kid hid in all parts of the company to avoid working. I did not know who turn to for advice on how to handle this. We did end up firing him a year ago. I was then demoted and re-assigned to someone else in the company. I very rarely have conversations with this person because he hates meetings. I never been given any goals or direction so I am just fixed and proposed what I thought should be upgraded.
3. I finally had a review after 1 and 1/2 years. I was asked where I wanted to be in 2 to 3 years. I stated IT manager. I have learned a lot from the podcasts and I have recognized ways I have failed. Like weekly one on ones I should have done from that from the get go. I would like to be a manager but I would like to find a coach or mentor. I am looking for a new job as we speak because this is not a good fit. I need more feedback and support then I am getting. Where does someone find that person?
4. I have a social anxiety, I am a high S with a lot C type traits so this may have not help in all this mess.