What do I do if a direct says no to an assigned task?
I finished listening to the two episodes of the "How to assign work tasks" podcasts. I have been trying to remember to ask directs to do things rather than tell them. I can't remember ever being told no. But my concern is if I accept no with no follow up that it could become a more common occurrence. I was wondering if I should follow up with feedback or at least ask why? I work as a supervisor in table games in a casino. When I ask my directs to go to a game they go. But if they knew they could simply say no some might decide not to if the game was full of loud drunk players, or cigar smokers. If a situation like this comes up, what would be the best way to handle it?