After O3s, feedback, coaching, and delegation, what is the most useful Manager Tools recommendation / cast / tool?
I ask because I only found Manager Tools a year ago and have only listened to a third or half of the MT casts and even less of the CT casts. The trinity is kind of a given - but after that what ideas do you find most useful within MT?
For me (so far) it might be the annual review series, email guidance, staff meetings, or the new direct series.
What is your favorite technique taught by Manager Tools? What guidance do you use over and over again? What casts do you listen to multiple times (or print and re-read)?