Wow, I am really having an INTERESTING month. This week, it's an employee who refused to speak to me at lunch. As in, when I tried to say hello and sit near her, she slammed her silverware down, grabbed her lunch tray, and stomped off to another table across the room.
Ok. I can take a hint. She's upset. So, I walked over to where she had moved and said "It seems like you're upset with me. What's going on?"
I was using my best counselor voice and neutral posture--and she flipped out. I'll spare details, but Basically, when someone is yelling at you and your chests are touching, they are too close.
To cut to the chase: employee flounced out and left her lunch behind. I stood there with my mouth hanging open.
Said employee (not a direct of mine, but works with my directs) now says I "provoked" the confrontation by not letting her retreat to a new table.
Question: How would you have handled it? Was I on track?
My feeling is that:
employee behaving badly in public place + she has some sort of issue with me, but I don't know what it is = my action of following the person to ask what's going on is pretty reasonable.
But, I've never had this happen before, so would like to make sure I'm being confused and flabbergasted in the proper MT way.