I need some advise. I recently took on a team that was underperforming and swamped with work and a large backlog of work. It took 3 months to get the backlog taken care of but we have made improvements. Now that we have that done I find my self struggling with getting my team to meet deadlines that I feel are fairly reasonable. I've asked my team for feedback on how we can get these accomplished in the given time lines. What I get is a shrug and a "I don't know."
I've tried calendar reminders and check ins and - nothing. I get "I don't know - I'm busy." So then I did time analysis to see how I could better distribute tasks across the team to make things more even.I asked them to each provide how long each task takes along with frequency. I put together an analysis for each and got "Well that isn't accurate - I have more work then that." That was the response with data they provided.
I feel like I'm asking for feedbak and trying new things to no success. Does any one have any advise?