Folks, we are currently have a DPPM (Defects Parts Per Million) of 7315. (4047 defects / 553244) Sigma level 3.2ish.
How does this compare as a general rule of thumb? :?
I've suggested to the Directors that this means we are loosing around 27% of sales. Which wasn't taken seriously by them. I'm worried that they think we are better than we are...or maybe its me?
Thanks for any help