Yesterday I sent out the agenda for a kick-off-meeting next week and got a totaly negative feedback on the "human" parts.
I'm in the IT department of a big enterprise and the meeting is with our customer and two external IT partners (my role is a subproject manager). About 12 people will attend. There is a total of 20 people in the project including developers, testers,...
I scheduled 1 hour for the introduction in the beginning. I listened to your meeting postcasts and found it would be a good idea to get to know each other and reduce later conflicts. Additionally i asked for a short profile with name, company, picture and role in the project.
I got a totally negative feedback from my PM and the customer representative: "waste of time", "unnecessary", "you won't get any profile from me".
I saw the profile in another project and liked the idea, as we will be a virtual team and it's nice to have a face in mind, when you are talking on the phone.
I now have two problems: Do I stick to the profile and long introduction although PM and customer told me otherwise? How can I get my PM and customer on board? Which ways do I have to improve the relations in the project?
I would be glad to hear any suggestions