I have no other words but thank you. Manager-Tools has been and continues to be a huge influence on me and my career. Just over a year and a half ago, I started listening to the free podcasts and since then I have habitually listened to all of them up to "Lists and Agendas In One on Ones", March 31, 2013. These podcasts energize me on my way to work and decompress me on my way home by knowing that others facing the same challenging I do and the practical wisdom that all of you provide. I am working towards implementing the Trinity across my team and have seen monumental benefits in the last year just with One On Ones and the Feedback Model. Most recently, I was awarded the opportunity to lead my entire organization as the next General Manager and I feel I could not have attained this honor without your guidance. Manager-Tools will continue to guide me through my executive career and will have a lasting and profound impact on my life and the lives of my directs. Thank you for what you do every day and your service to organizations everywhere. God Bless.

Llew Williams