This cast gives our guidance on how to deal with conflict with internal support providers.

Internal support providers (IT, Security, Printing, HR, Accounts and so on) are valuable resources in companies. They are what allow sales to do their thing, manufacturing to do theirs, and customer service to do theirs. Without both, companies don't exist. But, the relationship is often, if not outright antagonistic, then decidedly difficult.

In this cast, we're going to give you a strategy which will reduce the conflict and help you work together with your support provider in the interests of increased efficiency and effectiveness.

This Cast Answers These Questions

  • How do I work more effectively with internal departments?
  • What do I do if there is already conflict?
  • When should I start interacting with internal departments?

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