This guidance recommends measuring the input proffered from quieter team members, to increase their contributions and collaboration.
We read lots of things about collaboration and consensus, and much of it isn't terribly helpful. It's almost fantasy talk, as if management thinkers can just invoke a rosy future and magically have behavior support it. What's frustrating is that there are several known and well practiced techniques for increasing communication and contribution. The one we like the most - though it's not necessarily the best - is to simply start measuring your team member's input.
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