You can and often should deliver a different message verbally than your written comments on a performance review. The key is to moderate your written comments with "Less Absolute Value."

It would be awkward to simply read a performance review to a recipient. We're going to say more and say things differently than what we write. Our written comments, because they are permanent, must be more muted than what we say when delivering the review. We call this "Less Absolute Value."

This Cast Answers These Questions

  • Can I deliver a different message orally than in writing on a review?
  • How do I deliver a different verbal message than what I write in a review?

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