Part 1 of our guidance on the use of instant messaging systems.

Like email, many of us were never taught how to use instant messaging systems like Slack, Google Chat, Teams Chat, or the chat / instant messaging system built into any of the systems we use for managing our work. Often, we find ourselves learning the unspoken 'rules' as we go, and these norms can vary significantly from one team or company to another. In this cast, we're going to share some best practices.

If you're managing a team and haven't considered setting any guidelines or offering guidance on using these tools, they will provide a starter set for you to consider.

This Cast Answers These Questions

  • Is there a more effective way to use Instant Messaging?
  • Why do I need to learn how to use Instant Messaging?
  • Who sets the expectations around Instant Messaging?

Mentioned in This Cast

Other Parts of This Series

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