BLUF: Need guidance on how to handle an engineering firm that may be clueless to fix a major problem and probably have been misleading me about what they have been doing to resolve it.
I joined a small product firm in early March (left a good job to come her) to run product development. The 3 major projects being worked-on by an engineering firm are behind schedule/over budget. Today I find out that they are just starting work on solutions to a show-stopping problem that they said they started 3 weeks ago.
The CEO and the president are extremely unhappy with the situation. While I am not being held responsible for the problem, I will be judged on how I handle it.