we discussed about giving feedback to employee/subordinates/collegues.
What about customers/client that are paying you and with whom you MUST cooperate in order to achieve the targets, and without this cooperation you may fail?
Is it right to apply the feedback model to them if their behaviour is non cooperative (missed deadlines, action negotiated but not taken from their side etc.)?
what do you think?
dismiss the customer is presently not a good idea.