My company is putting more focus on and training us to approach and manage individuals from the different generations (Matures, Boomers, Gen Xers, and Millennials).
We've been given a list of how to engage each group from what we, as managers should do, how our communication should be, how the corp culture should be, how training programs should be and how rewards and recognition should be.
My first impression is this is just a fad and has little validity. However, after listening to the presenters and reading the material, it seems like to there may be something to it. I am still very skeptical and think people are people regardless of what generation they are in. I think M&M have even said so in several of their casts.
My question is what does the MT community think about the "rules of engagement" towards the different generations?