I work at a large historic site and have 4 managers and 70 tour guides in my department. Most of the guides are part time hourly staff members, and we schedule them to give public programs (think tours) and to attend monthly staff meetings and some continuing education sessions. A couple of my managers and I would love to start implementing O3s with our part time, hourly staff.
Here are the challenges that we're facing. I'd love any advice folks have.
1. Scheduling - Because they are part time staff with very specific job responsibilities, scheduling an extra 30 minutes can cause problems with our tightly choreographed daily routines. Many of them also express resistance to driving a long way for a short meeting. Could phone meetings work? How do restaurant managers do 1:1s with their wait staff?
2. Managers' Time - On a bi-weekly basis, each of my managers would be doing about 8-10 O3s with PT staff members. Managers have a vastly different set of responsibilities, so there won't be any chance to delegate projects to the PT staff. I know it will be worth it, but I just need to hear the encouragement.
3. Resistance from PT employees - Many of our staff members are retired and admit to giving tours for the enjoyment of it. Some of them have been extremely resistant to our staff meetings and training sessions.