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Hi everyone ... I have come across this forum through word of mouth and can't believe how much information exists here !

I am definitely looking forward to reading up on all the experiences of others.

I do have however a question as I tried searching the forum but did not come up with anything.

I am starting a new IT Manager role in 3 weeks time for a small subsidiary of a large multinational organization in Sydney Australia ( Yes- I am Australian !).

A few points about the role :

** I will have 4 direct reports ( all older than me ) and on average 6 years with the company.
** I will be reporting directly to the Finance Director for all local matters
** I will be reporting to an International IT Manager for all project work
** I have 11 years IT Experience ( Technical, applications, project management & general management ).

I would appreciate some feedback on what others would suggest as a plan for the first day, week, month and perhaps first quarter. I am very anxious and want to make sure I create the right impression with the team reporting into me and the executive group.

Help ...

fcch_mngtools's picture

Well Hello LM,

First off, Congratulations on your new position. Best of luck.

Second, ... Welcome to the forum. I've been lurking about here for a while. Michael and Mark are a wealth of information and always seem to be around.

If I may, I'd suggest to look (listen to) the cast on internal customer relations: (2 parts):
1: http://www.manager-tools.com/2006/11/jump-starting-internal-customer-rel...
2: http://www.manager-tools.com/2006/12/jump-starting-internal-customer-rel...

Also, ... get to know your team (do a refresh on the DISC model).

Let us know how things are going.

cb_bob's picture

Learningman -

In addition to the suggestions offered by fcch_mngtoools, I would recommend a book called "You're in Charge, Now What" by, Thomas J. Neff and James M. Citrin.

I stumbled onto it when I took my current position and found it to be very valuable.

Good luck!

Bob

learningman's picture

Off to buy book today ... appreciate the feedback.

Mark's picture

For the first 30 days, keep your head down, your mouth shut, and your ears open.

Start one on ones immediately, and start learning the feedback model. AFter about 3-4 months, start thinking about coaching.

THAT ALONE is a GREAT START.

Mark

fcch_mngtools's picture

Mark, ...
[quote]... your mouth shut, and your ears open. ...[/quote] Excellent advice.

My Chief Forester once said to me as we were entering the conference room for an important meeting:
"Ok young man, one sign of intelligence isn't WHAT you say, ... it's what you DON'T say".

The message was clear, ... :shock:

Mark's picture

If only I hadn't learned it the hard way!

Mark